If you do not see the software you wish to activate in your Autodesk account or see the message “Contact your admin for serial numbers,” you need to contact the contract administrator.You are the account administrator if you purchased a software subscription using your Autodesk Account or were assigned the role of Contract Manager or Software Coordinator by your company.Only account administrators, such as Contract Managers and Software Coordinators, and Named Users with assigned software benefits will see serial numbers in Autodesk Account.Note about serial number visibility in Autodesk Account:

Your Serial Number and Product Key are displayed in your Autodesk Account in the product tray on the Products & Services page and also again in the Software Download window. The serial number and product key for your Autodesk software can be found in a variety of locations, depending on how you obtained your product. The same version of AutoCAD is in both software packages but the product key differentiates one package from the other. Entering an incorrect product key will result in activation errors for that product.įor example, installing AutoCAD 2020 as a point product requires product key 001L1, but installing AutoCAD 2020 from the AutoCAD Design Suite Premium 2020 requires product key 768L1. Note: Please ensure you are using the correct product key for the Autodesk product and version you are installing. Product keys are required for the installation of Autodesk products and are used to differentiate products that are both sold independently and as part of a product suite.

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